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Privacy Policy

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At Advanced Car Diagnostics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We collect the minimum amount of personal information necessary to provide our services. This includes:

  • Personal Information: such as your name, email address, mailing address, and payment details, which are required when placing an order.

  • Vehicle Information: including your car's make, model, year, and VIN number, when using our diagnostic or key duplication services.

We do not store any data beyond what is required by law for accounting, tax purposes, or legal compliance.

2. How We Use Your Information

The information we collect is used solely for the purpose of:

  • Processing and fulfilling your orders.

  • Providing our diagnostic and key duplication services.

  • Communicating important updates, such as order confirmations or service information.

We do not send promotional materials or marketing emails.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Contractual Obligation: To fulfill your orders and deliver the services you request.

  • Legal Compliance: To meet obligations under Swiss or EU law, such as tax regulations or consumer protection.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except where necessary to fulfill your order:

  • Service Providers: Third-party vendors (such as payment processors or shipping companies) involved in completing your order.

  • Legal Authorities: If required by law, or to comply with legal processes.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL (Secure Socket Layer) encryption to secure financial transactions. Access to your personal data is restricted to employees and service providers who need it for legitimate purposes.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccuracies or incomplete data.

  • Deletion: Request that we delete your personal data, except where retention is required by law.

  • Objection: Object to the processing of your data where applicable.

To exercise any of these rights, please contact us at info@advancedcardiagnostics.ch.

7. Retention of Data

We retain your personal data only as long as necessary to comply with legal obligations, such as tax and accounting regulations. We do not store any data beyond what is legally required.

8. Cookies

We use cookies only for functional purposes, such as ensuring that our website functions properly. No personal information is collected for marketing or tracking purposes.

9. International Data Transfers

If you are accessing our services from outside Switzerland, your data may be transferred to and processed in Switzerland, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Information

For any questions or concerns regarding your personal data or this Privacy Policy, please contact us at:

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